General
My animal has medical and/or medication needs. Can you handle that?
Yes, absolutely! We are fully qualified to address all your medical needs and/or administrate medications while in our care.
Do you provide services for disabled and/or elderly animals?
Of course we do! Whether, young or older, regular or special, we love all animals and provide all our services for them. See our Services menu above for more information!
GROOMING
How long does it take to groom my dog?
No more than three hours. Usually less.
My animal requires a medicinal shampoo by prescription. Can you apply it?
Absolutely! We will gladly use your prescription products and will work alongside your vet to address and treat any skin conditions that your animal may have.
I'm elderly and cannot drive. Can you groom my animal at my home?
Of course we do! Whatever challenges your animal faces, we can administer care. Our staff holds CAH certification. We have pick up and delivery transportation services. We work alongside multiple veterinarians in our communities. See our Services menu above for more information.
DAYCARE
My job requires me to be at work very early in the morning. What's the earliest that I can drop my animal off for Daycare?
Our doors open at 7AM every morning!
What type of play and stimulation will you provide for my animal during Daycare?
Socially, they will have their fill of play with our other four-legged guests. They will get to enjoy racing each other and playing chase while being supervised. They also get to indulge in a wide variety of toys and have plenty of grass and water to enjoy. They are offered multiple hours outdoors as a healthy outlet for positive energy while at Daycare and Overnight Care.
What type of food or snacks will you provide for my animal during Daycare?
Snacks (Like biscuits or cookies) are provided at no extra charge. If there is a specific snack or meal that your animal requires, it will need to be provided at your drop off time each day.
My animal is on a strict diet and must stick to the food I provide. Are you able to offer what I provide?
We practice controlled feeding and will happy to provide this service at no extra charge. We are very supportive of all the specialized needs of all animals within our care. We are well versed in the treatment of animals: newborns, cancer patients, and even seniors suffering from arthritis or diabetes. Allow us to support you and your beloved animal so you can have piece of mind that responsibilities are being met on our watch during your absence.
PET SITTING
What type of care can my animal expect to receive during an Overnight stay?
Overnight stays offer a secure, insulated indoor room that is connected to our home and accessible to the property outside. Being that this is our residence, the key important factor is that we are here throughout the night with a watchful eye and sensitivity to what's happening at all hours within our walls. This type of supervision and love is incredibly important to all animals: young or old. Whether they have special needs or high stress, we are here which enables us to comfort them and create a warm soothing environment. All our boarders enjoy an evening outing before retiring for the night and are up bright and early ready for breakfast and play in the morning.
My animal has severe separation anxiety when they’re away from me. How will you comfort them so their anxiety doesn't flare up during an Overnight stay?
We focus a lot of time, energy, and love on your animal to provide comfort and sooth anxiety so they feel completely at home with us. We treat your animal like one of our own providing them with all types of love: belly rubs, wet nose kisses, and cuddles on the couch.
My animal is used to having a specific blanket/pillow/toy/etc everyday. Can I bring that item with me when I drop them off for Overnight Care?
Of course! Whether it's one item or ten, we want you to provide the items your animal needs to help make them as comfortable as possible during their stay with us.
My dog is used to sleeping in their own bed. How will you make sure that they are comfortable both physically and emotionally during their stay?
Overnight stays are secure and comfortable. Our dog lounge (as we call it) is outfitted with air conditioning and insulated so it stays cool during the summer and warm during the winter. We encourage you to provide your dog's personal bed or crate to help them feel more comfortable and relaxed at their second home!
Do you provide long term Overnight Care during the holidays?
Yes, we do! We're open 365 days a year so you can always trust that we'll be there for you and your animal whenever you need us!
I have to leave town suddenly. Are you able to provide Overnight Care on short notice?
Absolutely - we're here for you! See our Overnight Care services page for more information!
TRAINING
Coming soon.
TRANSPORTATION
I'm unable to transport my animal to and from daycare and/or their grooming appointment. Can you do that for me?
Absolutely! We can provide transportation for your animal at an additional fee. See our Transportation Services page for more information!
Can you transport my animal to a doctor's appointment?
Of course! We can provide transportation for your animal at a nominal fee. See our Transportation Services page for more information!
My animal isn't the best passenger in the car. Will that be a problem?
Not at all! We have a complete cargo van that is outfitted with safe crates and it has a back hatch space for those who face hardship during road trips.
FORMS AND RECORDS
Do I need to fill out any forms or bring copies of vaccination or health records before my animal's first appointment?
Yes, you will need to bring your animal's latest rabies vaccination record and fill out a general information form upon your arrival.